![]() TS would remote into my machine, poke things a little but resolution, even if PS would hang during the session. I asked for them to provide diagnostics/tools/ANYTHING just to try to trap the conditions when hangs would happen. Lots of promises for a senior tech to call back, only one call received and that was at 6 a.m. ![]() Many attempts to get help from Adobe TS were vast wastes of time, and vast amounts of aggravation and irritation. Or if PS does manage to launch, it is totally unstable and will hang/crash -again randomly. Once a crash or hang has happened, attempts to relaunch PS many times throws out "Could not start PS, not enough memory". I always have to use Task Mgr to kill the session. I upgraded my machine from 32 to 64 gig, which seemingly has reduced the frequency of the hang/crashes, but they're still ongoing. I did a complete clean (using Adobe tools), then installed CC 2022, problem persisted as if I hadn't changed a thing. It started with CC 2021 earlier in the year, and has been a intermittent but serious disruption in work flow. But not always, nothing is consistently repeatable. It seems to happen more if in the same session of Windows I may have also launched Chrome. The contents of the file are never shown, just an empty frame with the circling dots of death. PS will draw the frame, and then just hang. More times it's as simple as PS hanging while loading a file, any file. I have been significantly plagued by freezing and/or crashing PS.
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